A FEW REVIEWS
This classic car purchase was a first for me in so many ways; long distance, sight unseen, shipping, wiring thousands of dollars. I was so nervous that I even considered flying out to the dealership to see the car and pay in person. If you are concerned about all of these things too, please read my story. I found my lifelong dream car at Gateway online. It was honestly above my budget and so I was afraid to even call. But on a whim, I took a chance and called. I met salesman Masen and he immediately made me feel comfortable. He could tell I was nervous and how much I loved that car, and he went so above and beyond for me, I can't praise him enough. Masen did everything he could to make me feel comfortable and trust him. He was kind and non-judging when I made my offer and helped me to negotiate so that both I and the seller were happy and agreed on a fair price. Buying site unseen was scary. I had even looked on the BBB site and while there were a couple of concerns listed for Gateway nationwide, like any other company, they were all due to people who didn't understand what “as-is” means nor did they bother to get an inspection. There will always be someone who will complain! Even I knew that, so I pressed on. Gateway Classic Cars of St. Louis already had tons of pictures and a video posted, but I felt I owed myself the due diligence to get an inspection. Masen had no issue with me getting it even though we’d already agreed on a price. I was buying that car no matter what, I just had to make sure there was no major problem or I wouldn't forgive myself if something was wrong. He didn't pressure me or rush me about anything. I had authorized the deposit and was concerned. He reassured me saying “we’re human”, J Even though it might not seem to make sense to trust a salesman's recommended inspector, I had confidence in Masen. He recommended Kevin, who has his own business locally, Hot Rod Custom Garage Inc. He was also fantastic. He provided hundreds of pictures and a fully documented, very detailed report. Plus, he cost half the price of the others online. He was totally unbiased and even provided estimates for my request for the small repairs needed for the used car. Even afterward, he said to reach out any time with questions and wished me to have fun with the car on several occasions. So nice!! He even recommended keeping a journal which I've started already. Once the inspection was complete, I was so terrified to wire over $50k and then have to wait for the car to ship and arrive. Again Masen, went above and beyond. He personally contacted his recommended shipper and asked him if he would give me a call to ease my concerns. That was so touching, and Ethan, from ASAP Transport Solutions, called me right away to talk through my concerns. He was outstanding too!! He arranged to have the car shipped the day after I paid and they worked around my schedule, delivering in two days from Illinois to Rhode Island!! Well worth the very nominal difference in price compared to others who were very aggressive and have a reputation of breaking promises and leaving folks to wait sometimes weeks to get their car! Even the drivers that worked for him were excellent, so kind and friendly. When they picked up the car, Masen even agreed to take pictures of the car getting loaded so I’d feel some comfortable!! I know I've written a book here, but I wanted to let anyone with the same concerns know that this method of purchase is now the way of the world. Having a informed young men who understand it all and who also CARE enough to help me through each phase of it made all the difference. I hope this helps you, feel better. You can trust Gateway Classics Cars of St. Louis. and be sure to ask for Masen! ! Thanks again Masen!! No concerns here but I know you're always there if I need anything. All three of you men are the best!! Thank you!!
I would like to take a moment of your collective time to share with the all of you an unbelievable experience that your Business Development Manager in Houston, Texas created from my 5 year old Grandson, Grayson Smith and myself on August 10 while visiting your place of business.
Earlier in the day, my wife, daughter and two other grandsons (2 and 3 weeks) headed out for breakfast to celebrate Grayson’s 5th birthday. As a warmup present he received from my wife, Lee and myself, subscriptions and samples to Streetrodder and Classic Truck magazines. With that he asked, “Pop can we go look at some hotrods somewhere today?” Coincidentally I had seen your cars and coffee event on the local street calendar, made a call to your Houston office and inquired about coming out for a look. We were welcomed to come out.
Upon our arrival, Mr. James Stanley greeted us and welcomed Grayson and myself to take our time and look around. James asked Grayson about his interest and likes in hotrods and Grayson responded that he was there to look for a birthday outing. Mr. Stanley took it upon himself to essentially construct a “birthday bag” for Grayson full of classic car magazines, keychains, suckers, flashlights and decals. Needless to say Grayson and I both were thrilled, so much so, we borrowed a space in the middle of your showroom, sat down and went through each piece together. I have to tell you the magazines are most likely his favorites. Over the next 2 hours or so, we moved quickly from one car to the next and often back to a car visited earlier. Grayson knows his cars and was spot on with most until we got to the Volkswagens, about which he commented “Pop what is that?”. Clearly he was having fun.
We wound down the visit with the conclusion that Grayson should have a Dodge Charger for college and red would be his color choice.
Please understand we are not new to this. Today Grayson tinkers with me on my 34 Ford and now on my 52 Chieftain. I decided when he was born that he should have the opportunity to understand a bygone era and participate in the same if so inclined.
The amount of attention bestowed on us by Mr. Stanley and the greetings from others in your Houston operation is beyond welcoming and impressive. You have a tremendous individual in Mr. Stanley as part of your organization and I wanted to make sure that I both thank him and you all are made aware of his personable efforts.
As mentioned, I have a couple of classics but my next purchase and/or sale consultation will be through your organization. Based on our recent experience with Gateway there would be no reason to do otherwise.
My sincerest thanks to Mr. Stanley for making Grayson’s 5th birthday a hit. We read those magazines together constantly and talk about them when visiting by phone.
Very best regards,
--David Menard | Financial Adviser
We live on a farm and did not feel safe selling our 1955 Thunderbird by newspaper advertising. My husband and I are elderly and did not want strangers coming around our property. Gateway Classic Cars sold our car to an attorney in San Diego. We could not have done it on our own.
--Thelma and Doug Fisher, Mattoon, IL
Very Professional team. Elizabeth was very helpful to get me all info I needed to import a car.
Our vehicles are published on several websites including ~ Autotrader
~ Hemmings ~ ClassicCars ~ Carsforsale ~ AllCollectorCars ~ eBay ~